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The Print Things by Drea

jeanandrearezano@gmail.com

Inquiry

Shipping Policy

Processing Time:

All orders typically require 1-3 business days for processing, depending on the complexity of the order and our current workload.

Shipping Methods:

We offer several shipping options, including standard and expedited shipping. The cost and estimated delivery time will vary based on the chosen method and destination.

Shipping Costs:

Shipping costs are calculated based on the weight, size, and destination of your order. You can view the shipping cost during the checkout process before finalizing your purchase.

Delivery Times:

Estimated delivery times will be provided based on the selected shipping method and destination. Please note that these are estimates and not guarantees.

International Shipping:

We offer international shipping to select countries. Please contact us for information on international shipping rates and delivery times.

Tracking Orders:

Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your shipment.

Lost or Damaged Items:

If your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue and ensure you receive your order or a refund.

Refund Policy

Returns and Refunds:

We take great pride in the quality of our stickers. If, for any reason, you are not satisfied with your order, please contact us within 2 days of receiving it.
To initiate a return or refund, please provide your order number and a brief explanation of the issue.

Refund Eligibility:

Refunds will be considered for the following situations:
- Manufacturing defects or errors on our part.
- If the product received does not match the specifications of your order.

Refund Process:

Upon approval of your refund request, we will process your refund within 7-10 business days using the original payment method.

Cancellation / Return / Exchange Policy

Order Cancellation:

You may cancel your order within 24 hours of placing it. After this period, orders may have entered production and cannot be canceled.

To Request a Cancellation:

Please contact us as soon as possible with your order number and the reason for cancellation.
If your order is eligible for cancellation, we will confirm the cancellation and process a refund if payment has already been made.

Note: Custom or personalized orders may have different cancellation and refund policies based on the stage of production. Feel free to adapt and customize these policies to suit your specific business needs. Make sure to prominently display these policies on your website or provide them to customers during the ordering process to ensure transparency and a smooth shopping experience.