Shipping Policy
We ship out products in 1-3 business days and shipping time will depend on the courier. We use Gogo express and LBC as shipping couriers.
Refund Policy
We always make sure that we ship out your products in the best quality possible. However, if you received wrong, incomplete, or damaged items, you may request a refund five (5) days from the day you have received your items. As a precautionary measure, we require an unboxing video to be sent to us in order to entertain your refund concerns.
Cancellation / Return / Exchange Policy
We always make sure that we ship out your products in the best quality possible. However, if you received wrong, incomplete, or damaged items, you may request a return/exchange five (5) days from the day you have received your items. As a precautionary measure, we require an unboxing video to be sent to us in order to entertain your return/exchange concerns.
Cancellation is strictly not allowed. Return/exchange disputes will only be entertained if you received wrong, incomplete, or damaged items. We are hoping for your understanding.