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nautikalmiles

Refund Policy

All purchases made are final. In the event where a shipped order contains incorrect goods or the fault is otherwise my own, I will do my best to offer exchanges, replacements (as long as stock is available) or a refund as appropriate. However, I cannot accept returns/exchanges in any other instance (e.g. lost or stolen articles, damage during transit) as post office handling it beyond the store's control.

I cannot redirect a package once it is dispatched. Please email your correct or updated address within the week of ordering. In the event that the customer entered a wrong address and the package is returned, the customer will be charged another shipping fee for the order to be resent.

The customer will be e-mailed when orders are fulfilled. Please be assured that your order is packed as safely as possible so you can receive it in its best quality. Should you have an issue with your items, have any feedback or complaint about packaging, please contact me at nautikalmiles@gmail.com

Cancellation / Return / Exchange Policy

By placing an order at NTKL, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at NTKL for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.