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Cityneon Philippines

Cancellation / Return / Exchange Policy

  • For Exhibitors with additional order, please place your orders through the FanMart Store
  • As stocks are limited, late orders received after the deadline are not guaranteed and if accepted will be subjected to a surcharge of 30% and 50% surcharge for all on-site orders
  • All items are on rental basis only. All orders must be accompanied with proof of remittance. Orders without payment will not be entertained. Full payment is due before installation and delivery
  • The expected location of items ordered must be marked on the attached plan, or it will be installed at Cityneon's discretion. Any relocation not indicated will be charged 20% of the price of the rented item as labor fee
  • Facilities and services not indicated are subject to quotation and availability
  • Cancellation of orders must be submitted in writing. Cancellation after the deadline is subject to cancellation charge of 15%. No refund or replacement of orders during ingress period.